Walgreens Issues Company-Wide Directive on Equal Treatment for Transgender Customers

By Shane Stahl • February 7, 2018 • 5:13 pm

After a case of discrimination where a woman was denied access to the women’s restroom in a Walgreens in Hollywood, CA last year, the company has announced it will change its restroom policies to ensure full dignity for transgender customers.

Jessie Meehan was shopping at the aforementioned Walgreens last year when she went to use the women’s restroom and was denied access. Watch her story, from the ACLU of Southern California:

As part of a directive to employees, Walgreens stated:

“All individuals have a right to use restroom facilities that correspond to the individual’s gender identity.”

Meehan said, “I’ve been discriminated against my whole life, based on my appearance, based on looking ‘too male.’ This is the first time that I actually did something about it, said something about it. And I can imagine thousands of people that don’t do anything about it when they feel bad about themselves.”

Meehan notified her local branch of the ACLU of what had happened to her, which led to ACLU SoCal Staff Attorney Amanda Goad beginning discussions with Walgreens that led to the new policy.

“Everyone needs safe restroom access, and California law protects every person’s right to access restrooms based on their gender identity in workplaces, schools, and business establishments,” said Goad. “It’s important for businesses to make sure their employees understand that requirement, just like Walgreens is now doing.”

Walgreens currently operates over 8,000 stores across the United States, and we happy to see the company implement policies that afford transgender people dignity in public accommodations. Read the company’s official directive here


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